Refund policy
Return Policy for Defective Items
At Tee-Sheet, we only accept returns for defective items. You have 5 calendar days from the date of delivery to request a return.
Return Conditions
To be eligible for a return, the item must:
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Be unused and in the same condition you received it.
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Include all original tags.
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Be in its original packaging.
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Include the receipt or proof of purchase.
How to Start a Return
To initiate a return, please contact us at tee-sheet@atomoscreativegroup.com.
If your return is approved, we will send you a return shipping label along with instructions on how and where to send your package. Items sent back without prior return authorization will not be accepted.
Damages and Issues
Please inspect your order upon receipt and contact us immediately at the email above if the item is defective, damaged, or if you received the wrong item. We’ll evaluate the issue and make it right.
Exceptions
We do not accept returns on:
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Sale items
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Gift cards
Refunds
Once we receive and inspect your return, we’ll let you know if the refund is approved. If approved, you’ll be automatically refunded to your original payment method within 5 business days.
Please note: Your bank or credit card company may take additional time to process and post the refund.
If it has been more than 15 business days since your return was approved and you haven’t received your refund, please contact us at tee-sheet@atomoscreativegroup.com.